Product Authenticity & Sourcing

Last updated: August 2026

Key Information

  • Every product sold is genuine
  • Sourced through manufacturers and authorised distributors only
  • No counterfeit, replica, grey-market or unauthorised goods of any kind
  • Stock inspected on arrival; anything that does not match the approved sample is rejected
  • Concerns are refunded in full including all postage while we investigate

Our commitment

Every product sold on happydressers.com is genuine. We source through manufacturers and authorised wholesale distributors only. We do not carry counterfeit, replica, grey-market or unauthorised goods of any kind.

How we source

Our range is supplied by established clothing manufacturers and authorised distributors. Before any supplier is added we verify their business registration, confirm their right to supply the goods they are offering, and order samples to inspect quality, sizing and finish in person.

We do not buy stock from open marketplaces, liquidation lots or unverified third-party sellers, because the origin of those goods cannot be confirmed.

Own-label and branded items

  • Own-label items are produced for Happy Dressers by our manufacturing partners and sold exclusively through this store.
  • Branded items, where offered, are obtained through authorised distribution channels and carry the manufacturer’s standard warranty where one applies.

Quality checks

Stock is inspected on arrival at our warehouse. Items that do not match the sample we approved — in fabric, construction, sizing or finish — are rejected and are not sold.

Accurate descriptions

We describe what we actually sell. Fabric composition, measurements and care instructions come from the manufacturer’s specification, not from marketing copy. If we describe an item as wool, it is wool. If it is a blend, we say so.

If you have a concern

If you ever receive an item you believe is not genuine, or which does not match its description, contact us immediately at contact@happydressers.com. We will investigate, and if your concern is upheld we refund you in full including all postage — and we remove the item from sale while we investigate the supplier.

Store Policies

Company Details

Company name: Happy Dressers
Address: 12 Nasmyth Ct, Livingston EH54 5EG, UK.
Email: contact@happydressers.com
Phone: +44 7462 227745

Business Hours :

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

Average response time: within 24 hours